Returns & Exchanges

At Valetta, we want you to be completely satisfied with your purchase. If your new fashion piece isn't the perfect fit, you can return or exchange eligible items within 30 days of delivery.

1

Initiate Your Request

Log in to our online returns portal with your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Carefully pack the items in their original packaging, ensuring all tags are attached and the garments are in unworn, original condition.

3

Ship It Back

Affix the prepaid shipping label provided in the portal to your package and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our team inspects your return, we will process your refund or ship your exchange item within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing